Wingstop Mesa

Antidote

3 months ago

"Let me start by saying the service was impeccable. The young lady was friendly, helpful, and just all around very personable. She made decent recommendations when I asked her thoughts. The food was acceptable. Nothing wrong with it but wasn’t 5 star. Just….acceptable. I finished my food no issues but when thinking about the value for what I got, I don’t think I’d repeat. Nothing against Wing Stop but it felt a little overpriced for what I got. The atmosphere was to be expected. No complaints. Got to catch a little bit of the Suns game."

Irv G

8 months ago

"Absolutely unacceptable experience at this Wingstop location. My wife placed a large family order of 40 wings and 2 large fries after a long, exhausting day with our kids. We arrived around 10:45 PM to pick up our order and decided to check it before leaving. The wings were fine, but the fries were dark, rock hard, and tasted completely burnt. We politely asked for the fries to be remade, only to be handed a second batch that looked and tasted exactly the same, as if they simply dunked the original ones back in the old oil to “reheat” them. It was obvious that the fryer oil hadn’t been changed in a while, and there was no effort whatsoever to deliver a fresh product. What’s worse, this isn’t a one-off incident. Every time I come to this location close to closing time, the quality is noticeably worse. It seems like the entire crew, made up of apathetic careless teenagers, has no interest in doing their jobs properly after a certain hour. This is not a cheap fast food spot, and when I spend my money, especially after a long day, I expect basic quality and effort. What we received instead was lazy slap-together food from a staff that clearly doesn’t care about the customer, the brand, or their own standards. The same complaints are echoed over and over again in other reviews, yet it’s clear that management either isn’t listening or simply doesn’t care. This experience was the final straw. I will be reporting this location to Wingstop corporate, franchise or not. Enough is enough. Do better."

Ron Williamson

10 months ago

"I love wings. Especially boneless wings. Especially boneless wings covered in awesome flavored sauce. Especially at a great price. So this is the place for me. But.... They're fries are never any good. Never crispy. Although they are dark in color and look like they might be crispy, they never are. They are always soft, floppy, saggy, and I hate to say it, just not good. But their chicken is great. Also I don't understand why they do not have any trash cans inside the restaurant for you to put your trash in.????? Could someone explain that to me? About the trash cans?"

Brittany Quihuis

4 months ago

"Worst service I’ve ever had they legit just drizzled my wings in the sauce and the cashier girl was very rude rolling her eyes and even hung up on me in the middle of my order. I asked for lemon HOT wings and they gave me lemon pepper????"

Lily Patterson

3 months ago

"If i could give it no star at all i would. This is the worse wingstop in az, terrible customer service from the Managers. This place has really gone down hill. They didn’t even take out the oil from the bottom. This is disgusting!!! I won’t be coming back to this location!"