Wingstop Jonesboro

Hannah Taylor

a month ago

"I ordered at 8:45, didn’t get my food until 9:40 because they gave my food away to someone else and had to remake it. I’m not the only person this happened to, there was someone’s food that they gave away twice and they had to wait there for 2 hours. And even then they forgot some of his food. This Wingstop is absolutely the worst and people are always having problems. Their food is good but that doesn’t make up for the time taken to get the food or the mistakes after you get it. I’m not one to complain but when it’s something that happens over and over again, there’s a problem."

christy white

2 months ago

"My co-workers and I placed an order online for lunch and one of us picked it up. Two of us didn't get our large cheese fries so we called to let them know we didn't get them to see if someone could come pick them up. The woman that answered was extremely rude and said "those should be in the bag" and continued to argue about it... Yeah, you're absolutely right, they SHOULD be, but they are not. Instead, they gave us voo-doo fries which neither of us can eat. The woman continued being rude all the way until the end of the phone call. We were respectful on our end about their mess up and we were met with attitude and push back. I paid $16 for 6 boneless wings and a large cheese fry, so yes, I would like food I can actually eat. Even double checked our online order to make sure we didn't mess something up, and it was definitely not on us."

Kazia Davis

a month ago

"I hate yall. Always slow, even when you order ahead. Then when I get it delivered yall give my order to SOMEONE ELSE BESIDES MY DASHER. I gave yall more than one opportunity to redeem yourselves in my eyes but yall continue to disappoint me time and time again. If yall weren’t the only one in town I wouldn’t order from this location at all, but I like your tenders. Fortunately for me there’s plenty of other places in town that’ll give way better service than y’all on your best day."

Breigh Morris

a year ago

"EVERYTIME I make a mobile order I mark extra seasoning & large drink. I NEVER get the seasoning I pay extra for and so tonight I make 2 employees aware and I got my food after 20 mins after my 20 minute wait time so FORTY MINUTES! And got no seasoning. I wasn’t gonna wait 10 minutes for the. To put it on my food so I asked for a little cup of it. I was give not even a half of a quarter of the times sauce things and was told I was being charged for it. 2 dollars on top of paying for it online? $25 at the end for a 10 wing meal??? THATS CRAZY! I had to ASK for my cup so I could get my drink that I again paid extra for bc I got a large and she had a poor attitude. Between them, the seacy and Jacksonville location I get wing stop roughly twice weekly! And so this location is one you HAVE to order online with so that means all the “extra” we pay on the app is scammed from us to be charged again?? And then they won’t answer the phone ?? I plan to call till I get an answer. There’s no reason I should get cold food while I wait inside for 20 EXTRA minutes asked twice for what I ordered then had to pay again for it. Attached are the pictures.. honestly so disappointed. And the girl that they always have up there and I felt with tonight acts like she has no idea what she’s doing or anything and I tell her my concern and I get told to “ok have a good night”. I’ll take my money else where if this isn’t fixed, so I guess we will see. Not to mention the 2 people I was standing in line with were mad saying they wait forever past wait time at this location while this worker is just walking.. cause she’s never seen cooking. So disappointing .. cold unseasoned food for $25 is TERRIBLE!"

Susanna Townsend

3 months ago

"Ordered well done 10 piece. Not well done!!! And my blue cheese was ranch! Couldn’t eat them without recooking them meaning my family are without me."