Wingstop Baldwin Park

montse ojeda

2 months ago

"Alma was super sweet, nice, and had a fun personality. She brightened up our day and made us laugh the whole time. She took great care of us and gave us excellent service."

C R

7 months ago

"The wait times and services have improved really good. a couple months ago they use to take forever to make orders, but now it looks like they got a really good system going on! good job!"

Mark Gomez

2 years ago

"A lot of people come here for the wings but let me tell you about the Cajun corn! It is so good, it’s high quality corn. It’s a very good side in my opinion and you should try it out. My only issue is that the pieces are very small, and it’s pricey. But so so good!"

Erika

11 months ago

"I had a very frustrating experience at this restaurant. I placed my order online and was charged $60 right away. When I arrived to pick it up, I was told that my order hadn’t gone through on their end. I waited for 45 minutes, but no one communicated this issue beforehand, and I was left with nothing to show for the money I had already paid. The staff was unhelpful and didn’t seem concerned about resolving the situation. I understand mistakes can happen, but not even an apology or a solution was offered. Paying $60 for nothing after waiting for 45 minutes is incredibly disappointing. I won’t be returning, and I would advise others to be cautious about ordering here online."

Crystal

a year ago

"I came to this Wingstop on 12/20/24 with my kids for dinner, excited to enjoy their delicious wings. Unfortunately, my experience at this location was incredibly frustrating. After placing my order with Alexis, we waited over 30 minutes without receiving our food. When Alexis finally checked in with us, it turned out that my order never got made because she didn’t take my name when I ordered with her at the register. At this point, it's now been 40 mins and my hungry kids and I just wanted to leave. The employees were trying to help fix the situation, but Alexis had absolutely nothing to say. She completely ignored the situation, didn’t even offer an apology, and left her team to clean up her mistake. Not cool at all. Initially, I was told I couldn’t get my money back because my receipt didn’t have a name on it. After some back and forth, they eventually refunded me in cash. This location clearly needs to train their employees better. I understand mistakes happen, we are human, but it's unacceptable, especially when they leave customers waiting for so long and create unnecessary hassle. I rarely leave bad reviews -if any- but I felt I had to share my experience. Sadly, after reading other reviews, it’s clear that this location really needs to try harder. The moral of the story: if you go to this Wingstop, make sure the employee gets your name when you order to avoid a similar nightmare. While the wings are still great, I won’t be returning to this location."