Wingstop Colma

Gara Lander

2 months ago

"Worst experience I’ve ever had. Ordered wings 3 hours in advance and when I arrived they were over an hour behind. Some waited over 2 hours for their food. The person at the front was useless. Ignored everyone when asked a question, laughed at me when I asked for the manager and would not refund my money. I waited an hour and finally left . He said I needed to cancel online but when you go online to cancel it says to contact the restaurant. He just shook his head at me when I told him. He had no clue what he was doing nor did anyone else there. He didn’t even know how to work the register. It was complete mayhem. I will never set foot in there again! Total disaster. I have never seen anything like this. Wingstop should close what I assume is a franchise. They are completely incompetent to run a store ."

Jeff Ho

10 months ago

"I didn't even know we had a Wingstop in Serramonte. With only two tables, perhaps not the best spot for dining in. The staff won't call your name when your order is ready. We had to check after waiting a long time. Our order was on the ready for pickup rack behind the counter. We had some wings, atomic, mango habanero and garlic parmeasan. We tried to avoid the boneless wings as they are much smaller. The tenders were really salty and needed ranch to be edible. The spicy chicken sandwich was too plain. The weird part of this restaurant was, no garbage cans. People have to either take their trash with them or leave it on the table or counter. The kitchen was really slow too. There was a horde of people waiting for their orders at 10pm. The saving attribute for this Wingstop location is that they are opened until 1am."

Jojo A

3 months ago

"Wingstop Colma branch Walk in with my son for dine in. Nobody inside the restaurant except us and only 2 orders on the board for Uber eat. Waited for 30 minutes and we decided to go home. Drove 12 minutes, when we got home l opened the bag ,the name tag outside the bag is correct but the food inside belong to another person. I need to drove back again and waited for another 15 minutes for them to correct the order. The staff who prepared the food never apologize and continue working just like nothing happens. Waited 30 minutes, drove back and forth, waste gas, waited another 15 minutes. The staff needs to be properly train for customer service if this business establishment wants to survive or better fired out all the staff"

Lance Jackson (Watermelance)

a year ago

"I spent around $30 for boneless wings only to get these little wings that looks like a kids meal! You got to be kidding me. Definitely not ordering from this location again. This was not worth $30 at most $8. Never again."

Alexis Bohorquez

a year ago

"I went for 15 pieces of chicken in a combo! The customer service is of poor quality; they speak and communicate in a disrespectful and inappropriate manner. I was watching how they prepared the food, and they don't use gloves while cooking! They touch their hair while cooking and wipe their hands with napkins and place them on the preparation table; they are not clean when cooking! There should be better supervision!"