Wingstop Fairfield

Katie -

4 months ago

"Worst wings I’ve ever had. Didn’t even eat them they were so terrible. Extremely careless service and a complete waste of my time. Pictured are the mango habanero. How am I supposed to even tell a worker my food isn’t made proper? You have to work harder to do this bad opposed to just making them correctly. Obviously don’t give a - - - -."

Alexa Venegas-Godfrey

3 months ago

"Fries look and taste like frozen fries not regular wingstop fries and they had no seasoning!"

Em De

2 months ago

"I made online order and specified a time of 3:30 to pick it up, when I arrived they looked at me with major confusion I showed them my order was paid for with a pickup time of 3:30 the confused lady at the counter told me it was for 4:00 completely disregarding the facts I was showing her on my phone, I bring the food out to my car and double check everything this is some of the worst joke of food I've ever gotten in my life I can't even tell you what the flavors are as it's a huge mess it tastes awful not at all what I ordered I personally think this was the worst experience I've personally had at any restaurant ever in my life. I can't believe they let this food leave their restaurant it's unreal"

Gurpej Wahla

4 months ago

"Absolutely unacceptable service at this Wingstop. One of the employee miss pam extremely rude and disrespectful toward a DoorDash driver. Instead of talking like a normal human being, the employee ordered the driver to “sit down” in a harsh, disrespectful tone. This kind of attitude is disgusting and shows zero professionalism. Delivery drivers are there to pick up orders and keep your business running — not to be talked to like they’re nothing. If this is how Wingstop treats people, it’s a serious problem. Management needs to fix this immediately because behavior like this should NOT be tolerated at any workplace."

Jarvis Allen

2 years ago

"The quality of food has been going down hill for a couple of years now. I've been eating at this wingstop since it opened and noticed recently that the operations run a little different now. Staff doesn't read orders back when picking up orders, lack of customer service skills over there. The training doesn't seem to be important at this location. I don't know how strong the leadership is at this store and who is paying attention to food quality. Today, same with other recent times I've ordered wingstop, the chicken was bland and tasteless. The skin on the chicken was very smooth and little to no seasoning it, I ordered 4 different flavors (cajon, Louisiana rub, garlic parm, and hot honey rub) all with the same issue, no taste, and light on seasoning. I think the staff isn't preparing the food to wingstop instructions. Ordered fries well done and extra cajon seasoning because their fries are notoriously soggy, my fries today were not well done and very light on seasoning as was the same other recent times. I normally don't go full Karen mode on restaurants I have business with, but this store and firewings are the only shops in town serving the wing flavors I want to eat. I've had good food from this store many years ago, idk if it's management change or what it is... but not worth the money I paid for. I won't be going back any time soon. The staff here needs to be retrained on how to follow wingstop quality."