Wingstop Redding

Electra Estrada

2 months ago

"As someone who loves Wingstop, I would not order from this location. Horrible customer service! Food is thrown together. It never fails that they forget half your order! Dan seems bothered when a delivery order comes in asking for the rest of their food. Then false promises of getting a call from the general manager, Anna! I would rather make the drive to Wing Spot."

Pamela Pruett

3 months ago

"I’ve ordered at various Wingstop locations over the past few years as I have Celiac (gluten makes me very ill), and Wingstop is often the only choice I have while on road . They have a designated fryer for bone-in classic wings and fries, so I can usually enjoy their food safely. The chain’s food is usually consistent and worth the stop. I’ve visited the Redding location a few times since they opened. I always enjoy their fries / loaded buffalo fries, however, the last 2 times the classic wings were overcooked and dry, unfortunately. Thurs night, I called them to place an order. A male employee answered and I said, “hi, I’d like to place an order for pick up”, he immediately said, “hang on” and put me on hold. He was not friendly and sounded annoyed. It was 10:12 pm and they closed at 11, so it wasn’t last minute. I have a cold and have been sick for over a week. I just wanted to pull up, grab my food, and get home. Unfortunately, he never picked up the phone. I ended up driving to their location while still on hold. As I walked in, I had been on hold for 15 minutes. I showed the active call to the guy at the front, he apologized and said it wasn’t him. I didn’t wanna make a stink, because I don’t like to complain to people who are going to prepare my food, lol – it’s common sense . The young man who helped me was very friendly and apologetic. I’m guessing the guy who put me on hold was the one working in the back. They told me my order would take 15 minutes, which made me laugh… He understood the humor of it too, considering if they had just picked up the phone my food would be ready to go. I asked for a free drink while I wait, and he obliged, which was kind. They didn’t have Wi-Fi in the store so I went to my car to wait. I ordered the classic bone in chicken and the loaded buffalo ranch fries . The fries were good, the chicken was overcooked and dry . I will probably go back, because I don’t have a lot of options, but I’m hoping their service and quality improves."

Joe Light

5 months ago

"I ordered a 30 piece meal Saturday night online on my way home from hunting. When we got home we realized there were no fries in the bag and I paid the extra dollar for cheese fries. I was told that if I wanted to come back up in the next 48 hours they would make it up to me and give me fries. I live in Cottonwood and wasnt about to drive 30 minutes for a side. The service and response was trash. I will not be returning and it's too bad because the chicken was pretty good"

Noilea

a year ago

"Wings were sauced perfectly. Plenty of Sauce left on the bottom of the wings as well, perfect for dipping. The celery was a bit thin but came in handy as a cool-down bite. The ranch cups are double what you'd get from a pizza place."

Mercedes Ratcliff

8 months ago

"Majority of the times that I come here my food is always fresh. Only thing I feel that they can do a little better on saucing the wings specially when it comes to the hot honey and the dry Cajun rub other than that great location great service great food majority of the time I give this place at 8.5 out of 10."