Wingstop Yucca Valley

Matthew Adams

4 months ago

"The food taste amazing, the place itself is really small. I always order online, and when I go to pick it up, it'll be ready. The third time I visited this establishment, my name was in the TV, and it stated my order was ready. When I asked about my order, I was told, "ignore the sceen, your order is not ready yet". It took nearly half an hour longer than stated on the app. Then when I got home I noticed that my free chicken sandwich was not in the bag. Very disappointed in the service there this time."

Vincent Bona

5 months ago

"Amazing service. Excellent food. Got food in timely manner. I'm sorry if some people are impatient. I think you guys are doing absolutely fantastic!! Keep up the good work!! Again Great Job all of you upfront and in the Kitchen. Delicious thank you!"

Dejakneeya Johnson

5 months ago

"I ordered 100 dollars worth of food and the food was nasty. Food rubbery and the main thing was The garlic Parmesan they were disgusting it tasted like oil and butter. Not seasoning no taste. The chef or who ever that’s preparing this food needs more training. Customer service was ok, the atmosphere was ok wasn’t really a welcoming environment."

Elizabeth Mower

3 months ago

"HORRIBLE SERVICE!!!! Every time we go they forget something in our bag. Sometimes we catch it, sometimes we have to go all the way back to get missing items. Twice now we have been given a bag 1 of 2, but not both bags. TWICE!!! I caught it in restaurant the first time, but this time my father in law picked it up. He was given 1 bag and assumed everything was given to him as he didn't have the order. When he got home, we were missing 2 items in that 2nd bag. I took the bag back myself and talked to a manager Yuri/Yuli, whatever she sucks. She blamed my father in law for not checking, took zero accountability. She looked at the bag I brought for at least 2 minutes and pointed things out on it. I requested a refund since they were "out of wings" and i would have to wait for the delivery truck so they could be remade. I decided to just take the cold food. Then, she gave me my bag, or so I thought. I get it home and realize SHE GAVE ME SOMEONE ELSE'S ORDER!!! I took it back and she took no accountability again. Said she never looked at the bag, when she pointed at it many times. If she watches the camera, she'll know she's wrong. She then blamed other people in the kitchen, when I only dealt with her. She refused to accept she made a mistake. That's ALL we wanted was accountability. We all make mistakes, but this location messes up all our orders. She kept blaming everyone but herself. As a manager, training issues are on her! She should not be a manager anywhere as she needs more training. I was very mad and probably could have been nicer, but given the situation, they're lucky I didn't throw the food at them. I will NEVER come back here again. I doubt I will get the refund we were promised because she's terrible. She also told me we couldn't get a refund initially because it was an Uber eats order, but we ordered on the Wingstop app. She looked at the wrong bag when telling me that! She can't do anything right and I hope she's not there much longer since she has no idea what's happening, blames her staff, and does not take accountability."

Prettu Face

7 months ago

"This place stays busy, but the young Black girl at the front makes all the difference! She’s always updating us on the wait time, making sure nobody gets left behind. Even though she told me spelling isn’t her strength, she doesn’t let anything hold her back. Her effort, kindness, and dedication really stand out. My food was fresh, and her energy made the wait worth it. We need more people like her!"