Wingstop Fort Collins

Diana Cordova

5 months ago

"This was my first time visiting this Wing Stop, and I was very disappointed with the customer service. I placed an online order, and when I got home, I realized my fries were missing. I double-checked the bag and confirmed they weren’t there. I called the store to let them know, mentioning it wasn’t a huge deal since I also work in the industry. The first person who answered put me on hold, and after a few minutes, someone else took the call. I explained the situation, but she insisted she put the fries in the bag and told me to check again, even though I already had. She implied I was lying and abruptly asked if I was coming back to pick them up. When I arrived at the store, the front employee told the other lady that it was me. The same employee then went back to make the fries, slamming them down in a way that felt unnecessarily aggressive. I understand everyone can have a bad day, but the customer service I experienced was unacceptable."

George Adame

5 months ago

"Tried to give them a second chance but this place is going down the drain, last time ordering from this location. From wings not sauced enough, to cold chicken with hard inedible meat pieces and fries all scattered in the bag. Very disappointing."

Tatyana Horton

5 months ago

"Idk why but every time I order from here they skimp out on the seasoning. I got hot honey rub and this just looks like I ordered plain nuggets I could have went to Wendy’s for this"

Sami Song

4 months ago

"This place is fast and affordable for an easy lunch. I come often for the $6 chicken sandwiches and huge servings of fries. Service-wise, I recently had an issue with a coupon (it was a corporate-level error) and the in-store staff were helpful working through it with me. They sometimes seem a bit understaffed when it’s busy, but I come here 1-3 times a month and have walked away with a good experience every time. Overall, I appreciate the consistency. And I would choose this place for juicy chicken over all the overpriced fried chicken in Old Town any day."

Stephanie Cortez

2 years ago

"This is our first time trying this place and the chicken was really good, nice and moist chicken with great flavors. We were a little disappointed with the cheese fries. They were soggy and the cheese didn't have any flavor, bland! Overall it was great chicken though which is the most important part."