Wingstop Fort Lauderdale

Krystal Hubbard

5 months ago

"My 1st and last time at this location. I called my order in so it was ready when I got there. I decided to check my food in the car fries were so burnt and dry they popped. Went back in to get fresh fries and this guy tells me that’s how they are. So I got them and again same thing. So I called to speak to a manager and of course he gets on the phone to tell me he’s the manager as well. He proceeded to tell me that he likes his fries cooked hard. I’m sorry sir but this is my money not yours. And to add he had an attitude because I wasn’t satisfied with my food. Will never go back and then he had to nerve to say it’s always black people. This location needs some new staff. No discredit to Ms. Kay the actual manager she tried to correct it. Please hire better staff!!!!!"

Christi A

2 months ago

"May, the pm cashier at this location, doesn't know what classic wings are. When I went to pick up my food 35 mins after ordering, she said they weren't ready. I proceeded to wait another 20 mins bc it looked like they were busy, so I understood they could be backed up. I went to check if it was ready yet and my order was there whole time. I saw her skip over it several times while looking for orders as I waited. She's the one that took my order over the phone and payment when I went in. She needs to be trained more efficiently on what the difference btw classic and boneless wings are, and how to read togo tickets on bags if she's going to be in the cashier/togo station."

Glen Zelinsky

a month ago

"We were visiting from Canada, and my kids HAD to try Wingstop based on Tik Tok videos. I've eaten a ton of wings in my life from a ton of different places, this was easily the worst wings I've ever had. For a fast food place, the service is horrible. We waited nearly 20 minutes. The wings were not fresh, they had been sitting for awhile under a warmer then some sauce thrown on them. They were tiny, and had very little meat on them. And crazy expensive. $70 for our family of 4. $18 for 10 sub-par wings, fries, and a drink is insane."

MWDCFL Rocks

3 months ago

"Why do I keep receiving incomplete orders from this location? This store has the worst ratings, and nothing ever changes. Why isn’t the franchise owner addressing these ongoing complaints and improving customer relations? On the first day of the new year, it started off badly. A single mother ordered a large amount of food and was missing more than half her order worth over $50. I had the store employee on speakerphone with both of us. He showed no concern and acted like it wasn’t a big deal. He told me to speak to the manager, put me on hold, and then hung up. The customer was extremely upset. She had ordered because she didn’t plan to cook on a holiday and ended up requesting a refund instead. I called back to see if they could complete the missing order so I could pick it up. I was told the manager was “too busy” and we had to wait. Wait for what? This is unacceptable customer service. This is the third time I’ve experienced missing items from this location. We cannot open sealed bags, and staff assured us everything was included—clearly it wasn’t. When will this stop?"

Rickelle Williams

2 months ago

"I literally just left from here and my food was absolutely horrible. I ordered a 5 pc garlic parmesan tender combo and the fries weren't fresh so I let management know he forgot they were cooking and they came out burnt and over salted my tenders were soooo salty I couldn't finish them I had to toss them in the trash not to mention the customer service from Frederick was on his phone while taking my order at the counter. Embarrassing and completely UNPROFESSIONAL there was no care at all when it came down to the customer service or preparation of food."