Wingstop Woodstock

Z Lee

2 months ago

"The hot honey “dry rub” at the Woodstock location is always overly salty and covered in loads of sauce instead of being dry. Whitney at Woodstock also confirmed customers have complained about this before. Going forward, I will always give an honest review, whether there is an incentive or not. I When I call to place an order over the phone, the cashier is never available. I was left on hold until I arrived and had to place my order inside. This location usually honors the survey for 5 free wings like a few other locations, but this time they said they couldn’t because they were low on wings and even cups. When I asked for a refund and said I would go elsewhere, they contacted Michelle, the manager, and she gave me a hard time. She questioned why I wanted a refund for my fries, and refused to issue it. They then said they would honor the wings, which they normally do anyway. After the back and forth, I declined. A crew member then contacted the manager, Michelle, who reached out to the district manager. When I went to the Kennesaw location, Alex already knew about the situation."

Alyssa Allen

10 months ago

"The chicken tenders were good and very saucy (LOVE), but it took forever. We left before a blow up happened, but a guy was about to lose his crap on the workers bc it was taking so long. Lol We have seen other reviews that this location is slow, but we had a t-mobile thing that gave us free meals, so we could afford to wait. Anyway, service needs to step it up. Otherwise, food was good."

Elizabeth Smith

10 months ago

"My biggest issue is that the fries are not cut properly and UNDERCOOKED literally soggy and raw. Especially when I requested extra done its like what…..? these aren’t even fries they are almost whole potatoes…… plus the large fries are half full (ya the fry in the photo is supposed to be a large but after removing all the giant pieces of potato and even before its half full and after removing them its like a extra small…. wing stop is not cheat and im like.. why cant you even give the correct amount of food and cut it properly….) and they are extremely slow. My boneless wings are cold now when they used to be scalding when I got them. Also lacking in seasoning on the wings. This location used to be SO good! All the food used to be extremely fresh and well seasoned. I’m so disappointed…Remember to check your orders from here 100% they always forget something."

Traves Price

4 months ago

"When I ordered my food I asked can get fresh fries when I got my order the fries wasn’t fresh so I went back in & asked for fresh fries I waited 15 minutes just to get the same old fires crazy you can’t even get some fresh not to mention the 30 minutes wait check your items make sure it’s correct before you leave ‼️"

Ancely Green

11 months ago

"I placed an order on the app on 4/5...it arrived COMPLETELY wrong...I ordered bone in and received boneless...flavors I ordered were NOT AT ALL what I received...I was at work overnight so therefore had nothing to eat... I called on 3 occasions and spoke to Cortez, Kim and Hana who were all great and tried to resolve my issue but I know their skills are limited...they all said they had passed it to thier GM and I should be receiving my refund. Finally today 4/26 I went into the location on my way to work and asked for the GM...Cortez was there and went to get her...Megan was on a phone call outside and just advised him to refund me... I feel that a good manager would come and speak with the customer and provide the refund... A GREAT manager would do all of that and replace the meal as well...Megan in my opinion is neither...I will NOT patronize this location again"