Wingstop Ofallon

Andrea S

3 months ago

"Spouse had a craving for wingstop fries. I got on here to take a look and was worried because of the reviews, however, DoorDash was running a good deal so figured we would give it a try. Order was so quick and food was properly prepared and fresh. Whoever was working tonight cared about their quality!"

Elmer Ragus

11 months ago

"I waited for 30 minutes for my food, after which I started seeing others who arrived after me get their food. I really didn't have the patience or the time to keep on waiting, so I asked for a refund, the process for which wasted another 5 minutes of my time. The manager didn't really care that I wanted a refund as she proceeded to say that we were just waiting on the tenders. Uh huh. Is that why you looked confused when you couldn't find my order? It was also a bonus that the manager didn't really try to make anything right. I probably will not try a Wing Stop again anytime soon. It's not my kinda thing to be disregarded as a customer. No thank you to that nonsense. Two thumbs down."

Mitchell Berry

a month ago

"As a doordasher, this is one of the pick up locations I dread the most. Always 20+ minute waits, orders never started until get there, and for some reason always back up and a lobby full of annoyed customers. I don't blame the staff, they look overworked, understaffed, and the location is poorly designed to be functional/efficent to keep up with the order quantity they received. Store front always looks like it's in disrepair/mid cleaning, but gave up cause they are constantly swamped. Not the worst wing stop location to go to, but that's not high praise."

Tabitha Yancey

5 months ago

"I did not feel like cooking today so I decided to order some Wingstop. Placed an order for a wing combo, picked it up, and came home. I got home and found that there were no fries in my bag. I called to report such and was put on hold forever. Once someone came back to the phone, I told him what happened. He asked for my name and put me on hold......but he didn't really put me on hold. I could hear everything he said. This man said, "I know we put fries in there. I don't believe her." He came back to the phone and I honestly lost it. Told him I heard him and asked him why would he say something like that??!?!? He simply repeated that he doesn't believe me. I SCREAMED...."Why would I take the time to CALL you and LIE about some fries?!?!?!!?? ARE YOU KIDDING ME!?!?!?!?" I asked for the manager....he told me he was the manager. All I could waa laugh in complete disbelief and told him I was going to call corporate to report this terrible service. He told me to do what I need to and then said since this call has gone left, I'm going to hang up.I am outdone. CUSTOMER SERVICE IS TRASH!!!!!!!!!! I spent $27.....why would I lie about some $3 fries?!?!?! Wingstop will never get another dime of my money!!!!!!! And the manager of this store should be fired for this behavior!!!! I will also add that I requested for my wings to be well done...they were soft. And the corn was old and cold. If I could give them zero stars I would!"

Dave's Food and Hiking

2 years ago

"Modest selection of flavors. I'd like to have slightly beefier chicken wings and more sauce on them. For me the seating area could be about twice as big, but it looks like most people treat this as takeout. It was our first time at one of these. They do online orders ahead of time if you want quicker service. I do like you can refill your own drinks at your own pace. Fries are similar to 5guys, but without all the salt; in fact it's no salt so you might need to bring your own."