Wingstop Louisville

Chris Gathof

2 months ago

"If you drive for a delivery service prepare to be ignored! Tips for more prompt service..this works Don’t come on with a phone in your hand Put it in your pocket Memorize the customer name and order information Walk up like a penal customer They are ready to get that $$$ so they come right up and ask you for your order Otherwise they complexly ignore you No hi how r u ..nothing You are not a priority The customer you are delivering for they don’t see so you are not important"

Mercedes Ball

a month ago

"placed a order online at 12:30 (Friday) when i went to receive my order they then informed me i couldn’t have it after already waiting. did get a refund back online but poor experience to be standing outside the building and then be told i can’t have my food smh"

Jade Bass

4 months ago

"I just want to start off by saying I love Wingstop and its been mine and my husband favorite game day meal for years but today was probably the worst, shadiest service I had ever gotten. I was very hungover all day so I sent my husband inside to get my online order of 20 wings while I waited in the car. He ate his 10 and I put mine in the fridge for later when I felt better. Day goes by and I am finally able to hold down some food so I pull out my unopened box and there was only 5 in the box. I was in tears as I had not eaten all day and of course my husband was furious because I was so upset. He walks in there and talks to the manager who says shes only been there for 3 weeks and is trying to "fix" the place. Well during the conversation my husband agrees to pay for an additional 10 wings with 5 extra seeing as I was shorted and he was hungry again so he didn't mind paying for more. I open the box and there's STILL ONLY 10 WINGS and I still don't have the 5 remaining wings that I paid for earlier. The manager talked my husband into buying MORE wings with the promise of making our order right and she lied to him. I'm so pissed and the next time I go to Wingstop I will not be choosing this location."

KYCS Consulting

2 months ago

"😁 Stood at the register for a few minutes and was not greeted. The ladies that finally came to the registers were rude. No social skills. One was on their phone when we came in. It’s not that hard to serve customers with a smile. Contact us today for a consultation!! - KYCS!"

Alastair

9 months ago

"Every person behind the counter/ in the kitchen left and went outside for well over 15 minutes. I sat around waiting for my simple in person order and the phone rang (also for 15 minutes), the service was slow and sloppy. Anyone can be hired here I guess. Edit: still waiting for my food for about 30 minutes. I went to the bathroom while waiting and there is soap all over the sink, urine in the toilet, water was left running and there is a W33D vape wrapper on the floor (im gonna say from the employees the way they were acting.)"