Wingstop Fort Myers

kenzie macintyre

4 months ago

"WORST experience at wingstop; and that’s saying a lot with how long it always takes to get my food. We arrived and it took over 5 minutes for us to even be greeted and helped. Then refused to help us when we had made a human mistake and accidentally placed at wrong store. I get it, human error on our part, however we called Wingstop and they said they can honor at the other store we just have to provide order #. Lady at front desk refused to help us and began to argue about the problem, we even had Wingstop speak to her and she was very rude. We ended up just placing an order anyways as we were hungry and couldn’t make the drive to the further store. After placing order we see she put our name as “broke”. Very funny haha. I understand human error, i’m a store manager myself in the food business, however her lack of customer service and willingness to make the moment right and help, and then proceed to make fun of us is what is crazy. Do NOT suggest this location at all."

Jason G

a month ago

"I definitely recommend coming to this location. I was greeted by Draco with a smile as soon as I came in and helped me figure out what I wanted to order. His customer service is extraordinary and very friendly. Definitely will be coming back and will be recommending this location to my family and friends. Draco really made the experience welcoming and over all the service and food as well as fast service was superb."

Ms. Nancy

2 months ago

"Nooo. Absolutely not. You have a woman at the front counter Sat 1/17/26 around 4pm, that resembles a Dominican perhaps Cuban woman that was absolutely a jerk to me, to say the least (I'm Hispanic too). Poooor service and the lobby was empty. I walked in with a smile, as I waited to be greeted to walk up. She comes up and asks sharply, "Ju' here to place an order, orrrr"?? I said yes and she said "uhhkayy, gimme Fiie'minutes". And turned and walked off with an attitude. I said excuse me, 5 minutes? (no apology nor explanation) And she completly IGNORED me. Check your cameras, you will see she REFUSED TO TAKE MY ORDER and just walked off into the kitchen. I WILL NEVER COME HERE AGAIN, GET RID OF THIS POOR EXCUSE OF A CUSTOMER SERVICE WOMAN. I REFUSE TO LET ANYONE TALK TO ME LIKE I'M TRASH."

Marvilla Marzán

2 months ago

"Easy, online ordering. Our food was ready fast. Cannot order over phone, only online or in person. We like the wings, flavors, and sauces. February 2026"

Robert Raybuck

5 months ago

"Last no we got a few things to go and when we got home enjoyed the wings, fries and chicken tenders! It Hit the spot and we do plan on returning in the near future!"