Wingstop Alpharetta

Alberth Jimenez

3 months ago

"Been here two times so far and I gotta say that it was definitely worth the wait for this wingstop to open. Service has been top notch every time. I highly recommend and I hope that it stays like this and it doesn’t fall off over time. They did forget my cheese cup once but I’ll let that slide lol"

James Stewart

3 months ago

"This my second time receiving bad food 🤢. Who’s in charge of this establishment? Like you guys just opened up giving people bad food plus bad service. And why nobody wearing gloves or have on hairnets?🤢 then you guys keep touching your phone private area not washing your HANDS! Please close this place down in our prestigious neighborhood these folks are absolutely trifling! The Manager are unprofessional and need to be trained on customer service."

Humble and Blessed

a month ago

"I've come twice and this location is amazing. I am very picky about wanting "extra crispy" chicken and "crispy" fries. When I tell you the employees perfected the crisp on the two orders we've had! 10 of 10 recommending this location. So glad we finally got a location other than Roswell Rd. And that the employees actually follow my request."

Patria D

2 months ago

"I understand new restaurants need time to work out the kinks, but this experience went far beyond that. I actually ordered here prior to this experience and I wasn't pleased. However, I decided to give it another shot. I placed an order an hour in advance and arrived on time. Despite this, my food was not ready. I remained patient due to it being game day (Superbowl), but after waiting nearly two additional hours, the staff stated they had no record of my order and were unable to locate it in their system. There was little to no customer service during this time—customers were not greeted, food sat on racks unattended, and patrons were calling out order names to help the staff. Management presence appeared minimal and there was no sense of organization or urgency. To make matters worse, when I called to resolve the issue still no sense of urgency to refund me or to accommodate. Overall, the experience was unprofessional and poorly managed. This location needs to improve its structure, leadership, and customer service, as this was a disappointing experience for the community. I won’t be back!!"

Audrey Berry

3 months ago

"Okay so they did mess up my order, but it was a busy saturday night so I completely understand. What I was impressed by was the customer service! Very rarely are the workers at a Wingstop so accommodating and quick to fix mistakes. Specifically, the worker grayson (if I heard her name right) was so kind and friendly when helping me get my refund! I hope she has a great day 🙂‍↕️"