Wingstop San Jose

Ahmad Mumtaz

6 months ago

"So I love the food at Wingstop and get it all the time, however I sent my teenager daughter to buy me a 10-piece wet wings meal, and it was done wrong—not soaking wet as specifically requested. This is the third time this has happened to her, and I feel she was taken advantage of. I have previous pictures and proof, as I always order mine wet and expect to have sufficient sauce. Most of the time I have ordered it was done right? If not, I would ask and they would fix it but I feel like with my teenage daughter because she wouldn’t ask. They felt they can just send the order however they want because this happened three times in a row to her. I contacted the manager, Myra, who failed to fix the issue. Instead of replacing the whole meal, she offered only six pieces, claiming the sauce was low so that warrants only a 6 piece replacement. I explained that only replacing it with six pieces was unfair since the entire 10-piece meal, fries, and drink were ruined if the main part of the meal is done wrong the whole meal is ruined. I’m not trying to get more than what I paid for.. This attempt to save four pieces ruins the opportunity to make it right. She even recognized that past orders were also done wrong but all she can offer is 6pieces. I will give her the benefit of the doubt that she is not authorized and I have to contact corporate, which I did. Below are pictures of most recent order, which Myra confirms is not what they call “wet option”. So long story short, make sure to check your order."

Kelton Shields

a year ago

"The oil used on 3/21/25 was old to the the point the the food was bad. The chicken was burnt and the fry's all brown. None of drumsticks were actually drumsticks and were actually drumettes which was not advertised nor what we ordered.(bait and switched with lower a quality product) This location needs serious help. I will not be returning. Just nasty food. I'm"

nikki sotelo

2 months ago

"This wing stop is a peace of crap. Bad service, not clean. When you order your food online they give you no sauce and make you pay a dollar for each small side of ranch and blame it on the landlord/owner for making them do that for EVERY order. Like it should come with at least 1-2 stop skimming people for money. Never in the last 10 years have I heard of something so dumb. A whole $8 meal just from purchasing sides of ranch, what a joke. Who put them in business honestly. No other wing stop branch does this."

Mallik

2 years ago

"Ordered doordash. Look at the pictures. That's literally out of the box. Looks like a half eaten wing, but it's not. We usually eat at a different location that's a lot better in terms of quality. However, the order defaulted to this store for delivery, unfortunately. Guess I should be careful selecting the other store next time I order."

michael n

5 months ago

"Disgusting, old, cold, soggy food. Pls fire whoever was on night shift…"