Wingstop Jacksonville

Businesspage

5 months ago

"7:47pm October , 25th Saturday shift lead on duty wouldn't provide her name but it's okay corporate will find that information right out once they check cameras and check dates/times. Angel was a big help he's helped me the first 2 days I called because I made an order at the wrong location and ended up having to place another order at the correct location which was perfectly fine. The same night I called the store I accidentally placed the order at and spoke with Angel . Angel, unfortunately could not cancel the order on his end and neither can I. So he tried to get a hold of his GM which didn't respond. So he took my name and number down and we decided to call the next day . When I spoke to the gm her computer was down but she had said to call back later and that she had put the refund order in last night which I didn't get no confirmation for nor a call back . It's been 4 days me calling back and forth trying to get my refund for food I never received for some reason the GM keeps leaving Everytime I happen to call I'm being told call back in an hour or call back in 30 minutes . I failed to call back the day her computer was down but I called the day before and the next morning . But yet again cannot get a hold of her . I never got a refund nor got a confirmation number and I've been calling back everyday since I placed the order Tuesday 11:22pm at 4375 Southside Blvd , Jacksonville fl 33216 . I paid $29-$30 that day so $14.72 is the amount I'm suppose to be refunded and no I don't want credit we aren't big backs who eat out everyday we eat home cook meals . So id appreciate if y'all did your job and stop messing around . Because my next step is to contact corporate and let them solve this because it's really not that hard , it's simple. I work in a restaurant as well so calling back today Saturday October 25th and being told it's peak hours isn't acceptable. I'm tired of the lame excuses get someone who can help me or I'll find somebody who can !"

Nicole P

a year ago

"Tried for the first time and came back the next day! Boneless wings are crisp and not soggy. Great flavoring. Voodoo fries are loaded with flavor and taste like real fresh potatoes, not frozen. Cajun corn is delicious. Veggies were super fresh and crisp. Ranch was great. Restaurant has seating, and is very clean. Cannot beat the $5 boneless wing deal with a side and drink. So good!"

CEO RobT: Robert JD Trego

2 months ago

"Brenon and Angel excellent customer service and winner if the best resturaunt brownie!!!!!"

Jenna Day

3 months ago

"I ordered delivery and my whole order was wrong and they even gave me 3 blue cheese when I asked for 3 ranch. I got a refund on door dash and reordered the same order and it didn’t come with any ranch and everything was cold. This is the worst wing stop. Do better. I want a refund."

Becky Oliver

5 months ago

"I have been getting my Wingstop in which I’d love from Nashville. I moved to Jacksonville and they were so much smaller. That was a little disappointing but they were still good. I’m thankful I got 15 instead of 10 as I usually got I will try it again and hopefully they’ll be bigger. Still delicious."