Wingstop Orlando

Lauriston Lewis III

2 months ago

"Went in to pick up my order of 15 traditional wings. Store was full of customers with a table full and stacked with bags upon bags of completed orders. All of those orders were repeats of previous orders people had already picked up and the employees couldn’t communicate that amongst themselves. They failed to correctly refund a different customer and they were unable to produce any orders during their self-made disarray for over 45 minutes. They spent more time arguing than they did working."

Katie Lesinski

2 months ago

"The food here is good- but there’s no reason why it should take over an hour for an order of 10 wings on multiple occasions. Especially when I see other people who ordered the same amount of food after me receive their food before me. No other wingstop I’ve been to has had service as bad as this location. Last time I ordered, I was also given 2 wrong flavors, but after waiting an hour and driving home I was too tired and hungry to go back. At least the random flavors tasted good."

J Zurelic

a month ago

"Placed an order a week ahead of time to pick up for Super Bowl Sunday. Went to pick it up 15 minutes early. Waited 40 minutes for them to make it. Never got it. Then they fight with me to refund my money. Y'all not just sorry at making chicken on time...y'all sorry at business. And don't bother asking me to contact you. I already did that and you gave me the run around. I'll be raising canes next time."

Brittany Wilson

a year ago

"I have always experience good customer service. I highly recommend ordering ahead and pick up because the wait time can be crazy. Lately, I’ve been sticking only to the boneless chicken after having a bad experience with finding feathers on my wings. The food was very delicious and the fries were crispy. The sandwich was really good, especially with the ranch dip. I always get extra cooking time for my chicken which makes it crisper."

Rachel Rice

3 months ago

"New Year’s Eve. They are busy. But it’s not the store itself that’s the problem when I made a delivery order on the website. Whoever is contracted to drive for wingstop is awful!!!! So after two hours I drove in my PJs for my highly anticipated wings that were now cold and hard. The young man working the front is quiet, probably over stimulated bless him but he is being very kind and nice to everybody. I could have asked for them to remake it but nah. It’s not their fault. Just be aware even on non holidays that their delivery is super slow!"