Wingstop Aurora

Tasha Young

5 months ago

"Placed an order online and when I went in to get it, I wasn’t greeted or anything. The employees were joking around with one another and were very rude. I brushed it off because honestly that’s just the poor customer service I’m used to these days. When my son got home, he took a bite of his chicken and it was RAW! I called and the girl who said she was the manager thought that it was funny and said “well bring it back and we will remake it or refund you”. She was very rude and refused to give me her name. I took it back and requested a full refund for all of the food ($60) and they argued with me that they could only refund the raw chicken part of the order. I wasn’t going to allow my family to eat this food! I will never return! Avoid this place!"

Miguel Angel

7 months ago

"Got my order wrong for the 2nd time in a row!, i ordered the 20 piece meal 12 lemon pepper, 8 cajun, apart from that i ordered 7 bone in hot wings, and 3 lousiana rub, for the 8 cajun they gave us 8 hot instead! For a very picky family who not everyone tolerates that spice in, this is just unacceptable, especially because this is the 2nd time in a row they've got our order wrong. Should get compensation for both times"

K Marie R

a year ago

"First and last time ordering at this location. Not sure what happened. My classic lemon pepper wings were swimming in oil, which washed off all the seasoning. I was left with soggy flavorless wings. My husband ordered boneless wings, which were also very greasy to which he couldn't finish them. He said his fries were too greasy as well. My Louisiana voodoo fries were good, I assume the cheese sauce hid the greasiness. We were excited for our meal but ended up being disappointed and down $53. We usually enjoy Wing Stop, but this location was not it."

Kevin Lewis

a year ago

"[SUPER BOWL REVIEW] I chose to order from this location instead of the one on Cedar Ave. in Aurora hoping it would be better than the catastrophe the Cedar Ave. one had last year trying to get people their orders for the Super Bowl. Turns out Wingstop, no matter the franchise, just fails to deliver when it comes to the Super Bowl. You’re better off ordering the day prior and just reheating it or making your own wings. Long story short, every order was about an hour to an hour and a half behind schedule, the lobby was packed, line out the door for no reason, names were being called inside only for about the first 45 minutes I was there till the workers realized that the lack or organization left people outside standing in line to get in for no reason as they had placed their orders online. Practically no one there was in line to order at the counter, just a gaggle of disorganized people. Carry-out experience aside, by the time I got home with my food receiving it an hour and a half past my pickup time, my wife and I looked at our food and it didn’t look quite right. The hot and medium wings looked severely under sauced. We took our bits and agreed they were both flavorless. Flavorless orange wings. What a disappointment. The only thing that barely made up for it was that they remembered our extra ranches we ordered. I’ll probably never order wings from Wingstop again for the Super Bowl. Any other gameday is fine, just NEVER the Super Bowl."

Lene Hawthorne

4 years ago

"Great service & Emma the cashier was beyond awesome! Prompt and friendly. The flavors are delicious but they didn’t not have my teriyaki flavor 😔 soda tasted great & ranch was a plus. New Cajun corn was awesome maybe not so fried give it a little more juice but I like how you make them…Cajun & lemon pepper wings choices in point..😋🍽😋"