Wingstop Indianapolis

Shauna Bushaw

a month ago

"They refused to answer any questions that I had. I ordered my food and waited. While I was waiting I noticed that even though they had several fryers and fryer baskets only one was down in the fryer. When the man in the kitchen pulled up the basket it was filled to the brim so tightly that he had to slam the basket a couple of times to loosen the chicken up and separate it. How on earth do we know the chicken is cooked properly when it is shoved together so tightly into a single basket. I recived my order and took it home. I live right dow the street. When I started inspecting my food the fried corn I bought looked like it had just been boiled and still had ice crystals near the cob. I squeezed a piece to check its warmth and cold water leached from it. I open my chicken to discover some totally destroyed wings chunks of meat gone several areas without sauce and tons of bone showing. The lack of meat was most likely the result of the severely overflowing basket of wings. I immediately without taking a bite packed up my order and took it back to the restaurant. When my husband relayed our issues with the order they refused to fix the issue and took our food from us. Then they told us to call for a refund. Unfortunately after hours of trying to contact this store and reading g others reviews. I belive that I wont be seeing my money for that order. They literally stole from us. They took the food and refused to give it back they refused to refund our money. They are thieves. Please don't go here you will regret it. They are scamming people and using Wing Stop as a front to do it. They should be ashamed of themselves for putting a stain on the company with their criminal actions."

Rob93 Aquatics

a month ago

"The staff needs to understand that if your on your phone and then proceed to get my order ready, not to pick up ready to eat food with your bare hands if it falls on the surface of the countertop. Got my money back immediately and will not come back."

Jackson Dayhoff

3 months ago

"Got the 6 piece tender for two (which costs $16) and got charged $23. Thought something was wrong when he told me that but I didn't say anything. I also got told it didn't come with fries (which it does), so I had to pay for extra ones. The food was alright and correct, but I don't know what witchcraft the worker did to overcharge me by $7. Food was alright. Order through the mobile app next time"

Justlyn Clark

2 months ago

"Whoever worked yesterday evening needs to be fired. They are the ones causing all of these one star reviews. Please follow up with your staff concerning training and customer service. I will definitely be making the extra drive somewhere else for wings."

Betty J Lauderdale

6 months ago

"My husband and I decided to stop for lunch at the new Wingstop on Sunnyside. We were very impressed. As we walked in, we were greeted with a smile and welcomed (which is pretty uncommon these days) the staff member introduced hisself as the manager and offered us some different options for sauces and side dishes. After we gave him our order he told us how long it would take before the food would come out, he mentioned they would bring it to our table. The place was clean, with nice music to listen to. They brought our food within the alloted time, everything was hot. fresh and very good...the recommendations he gave us were soooo good!!!! We were so happy and pleased with this Wingstop, to be real we had stopped going to other Wingstops because of the lack of service, quality of food and cleanliness. Kudos to Wingstop on Sunnyside, continue to keep up the excellent work, thank you, we will be back!"