Wingstop Chicago

Samantha Montes

2 months ago

"I go to pick up my carryout order after the allotted time and they tell me that my order had already been picked up. Like how? If I am just now coming to pick it up. I waited an additional 15-20 minutes for my order. I get the cup for the combo and it looks like it had a bite taken out of it. Asked for a new one. Drink machine clearly hasn’t been cleaned before anytime soon because why am I picking cherry coke but tasting sprite?? I go to eat my actual food finally and of course they don’t listen to easy season on fries and one of my flavor picks on my tenders, hot honey rub? Not even on it. Ridiculous. Never eating or ordering from this location ever again. Don’t bother eating or ordering here unless you’re ordering 1 hour from when you actually want to eat and check everything before leaving."

Me

a year ago

"I placed a $110 order for take out last night to feed my out of town guests and it was so disappointing. In my order there were 30 classic wings, the garlic Parmesan were so tough and looked old with hardly any garlic or Parmesan when we bit into the wings the grease would drip out. The habanero and Atomic were not spicy at all. The fries were mainly all hard little pieces of left over fries. I also had 50 boneless wings that were never fully coated with BBQ sauce the middle hardly had any sauce. You can tell they only poured the sauce on top. This was so disgusting and embarrassing! If you can’t complete an order with fresh food just cancel the order don’t sell your left over garbage to big orders like this. Employees should be less careless and prepared the food correctly. I want my money back."

Fabiola Alvarez

2 months ago

"Horrible service. Placed an order online and arrived to the store to pick up. Once I got home, all my sides were missing. I called 4x and they never once answered. Each time waited about 4-5 minutes. They would pick up the line and it’ll go back to being on hold. Despite the restaurant being empty."

Anthony Sinople

3 months ago

"Went in there with a veteran order a fry told if could warm up it good but I let cool off I ask lady and ball guy for cup I leave said clean up go said 333 for cup no nothing u say that it they don’t speak no English I had appointment I left my vertan and he ask can call for ambulance till I go she said she called police because he has one shoe I didn’t see no phone all this is is money and leave in Indias"

Monique Bridges

4 months ago

"Terrible service, the staff would rather refund your money than charge you the difference!!! I ordered 30 piece boneless wings, when I received them they were extremely hard almost inedible. This is the second time they’ve come this way, I returned them and requested to exchange for bone in and pay the difference. I explained to her this isn’t the 1st time this has happened. To summarize the event they refunded me my money (a 3 day process) because they refused to let me pay for a substitution! Will never patronize here again!"